My research interests

During my employment at different (academic) organisations the red line through my work has been developing and adoption of ICT in a broad area of domains (e.g., health, audiovisual archives and mobile). More specifically, my research interests can be described by four pillars that each relate to a field of research.

  • Adoption and use of (mobile) ICT

    Individual-level technology adoption has a huge history of research in the field of information systems (IS). Many theories were developed and tested since 1980s. Tremendous efforts have been made to modify, integrate, and extend these theories to explore IT adoption issues in various contexts. The adoption of technology is considered a pivotal point in the succes of IT-projects.

    I have been involved in several technology adoption studies in the context of audiovisual heritage services during my PhD trajectory. I also published a number of papers regarding the adoption, and more specifically the displacement effect, of mobile Internet.
  • Design science research

    The science of design research is a relatively new entrant to the set of methodologies, paradigms and orientations. The emergence of design science research the last years is often attributed to the publication of Hevner et al. (2004). In this paper the authors highlight design science as a clear alternative to conventional paradigms in terms of theory-building and theory-testing. Their paper had a strong impact and paved the way for more design science research. With this publication as support, applications, variations, and extensions that investigated the importance of design science research in information systems discipline have continued to appear. Through an increasing number of publications, the field of design science has grown significantly in the last decade. Work that has been done include the research on philosophical underpinnings for design science research in the information systems discipline, the development of methodologies or processes with design science research, frameworks to develop design theories and their link with other types of theories, and the examination of the paradigm from different views such as the critical realist perspective. Hence, over the years researchers have successively argued the case for the validity and value of the approach in the information systems discipline.

    The following link provides useful information on understanding, conducting, evaluating, and publishing design science research: Or you could read chapter 2 of my dissertation.
  • User-Centered Design (UCD)

    User-centered design is a process (not restricted to interfaces or technologies) in which the needs, wants, and limitations of end users of a product, service or process are given extensive attention at each stage of the design process. User-centered design can be characterized as a multi-stage problem solving process that not only requires designers to analyse and foresee how users are likely to use a product, but also to test the validity of their assumptions with regard to user behaviour in real world tests with actual users. Such testing is necessary as it is often very difficult for the designers of a product to understand intuitively what a first-time user of their design experiences, and what each user's learning curve may look like.

    I teached students to use the related analysis tools (e.g., personas, scenarios and use cases) in their assignment in developing ICT solutions for visual and cognitive impaired people.
  • Social network analysis

    Social network analysis has emerged as a key technique in modern sociology. Social scientists have used the concept of "social networks" since early in the 20th century to connote complex sets of relationships between members of social systems at all scales, from interpersonal to international. During the last decades, social network analysis has found applications in various academic disciplines, as well as practical applications.

    I conducted several social network for the National Platform Science & Technology. These studies focused on actors like secondary schools, higher education institutions, businesses and the relationships between them. The relationships are based on content (e.g., materials development, organizational collaboration, connection approach, practice and vocational orientation).

© 2014 Guido Ongena